

If you receive a generic "could not connect" error, or in implicit mode see an attempted connection to port 990, you have a configuration error. A box will pop up labeled "Certificate Information".

If you wish to enable automatic retries, be sure to check the "Retry On" box. It is the amount of times the client will automatically attempt to retry connecting to the server should connecting fail. The number in the "Timeout" box defaults to "60" (seconds), but if you are having problems with frequent timeouts, you may want to increase the timeout length.In the "Port" box, make sure it is set to "21".
#CORE FTP LE 421 ERROR PASSWORD#
If you are using the primary user, the password is the same as your Control Panel password.

Please note that you will need to include the number, the pipe character and your user name.
#CORE FTP LE 421 ERROR WINDOWS#
For accounts hosted on our Windows Server 2008/IIS /IIS 8 environments, the FTP user name requires a specific format. If you are using the primary user, your FTP username can be found in Control Panel under "Account Info/Edit". In the "Username" box, enter your FTP username.Your alternative FTP address can be found in Control Panel under "Account Info/Edit". In the "Host/IP/URL" box, enter your domain name or your alternative FTP address.In the "Site Name" box, enter your domain name.

In the "Site Manager" window, click the "New Site" button.In the top left hand corner of the window (click "File > Connect").Our tests were successful with the following: Note that this is not the same as SFTP (FTP via SSH), so you may have to experiment a bit with your FTP client settings to get a secure connection. Windows 2008/IIS 7 and Windows 2012/IIS 8 allow a secure FTP connection via FTP over SSL.
